Build the onboarding guide before the new hire starts
The first week at a new job is a wall of questions. Where do I find X? How do I submit Y? What's the process for Z? Those answers live in someone's head, communicated through back-and-forth messages or a 45-minute screen share that nobody recorded. UIHike captures each process as it happens: every click becomes a numbered step with a screenshot and URL. Build the guide once. Share it with every new hire.
Ideal for: HR teams, managers, and IT leads responsible for getting new employees up to speed on software tools.
Every new hire asks the same questions
The person who knows the answers is also the person with the least time to answer them. Onboarding eats into the schedules of your most productive team members because nothing is documented. Each new hire gets the answers verbally, takes notes, and still asks follow-ups for the next three weeks. The next hire gets the same treatment.
Without walkthroughs
- 1.New hire starts
- 2.Has a question about a tool
- 3.Asks the nearest experienced personinterruption
- 4.Gets a verbal explanationnot retained
- 5.Asks a follow-up the next dayrepeat
- 6.Next new hire: same cyclerepeats forever
With UIHike walkthroughs
- 1Record the process once
- 2Share the link in the onboarding doc
- 3New hire opens it when needed
- 4Follows it independently
- 5Next new hire uses the same link
- 6Team answers edge cases, not basics
Build the onboarding package before anyone needs it
Record each process once. Share the links in your onboarding doc. The question answers itself.
List every tool and workflow a new hire will need
Start with account setup and access provisioning. Add the daily workflows: how to submit a request, how to generate a report, how to find a resource. This list becomes the onboarding guide's table of contents.
Open UIHike and record each process
Before running each workflow, open a UIHike project and title it clearly. Start the recorder and work through the process at normal speed. Every click is captured with a screenshot and the exact URL.
Add context for decisions and edge cases
After the recording, add notes to steps that need explanation: why this option is selected over another, who to contact for elevated access, what the screen should look like if the process succeeded.
Publish and add the links to your onboarding doc
Share the walkthrough links in whatever format the team uses: a Notion page, a shared drive folder, an email template, or a Confluence page. The links work in any browser with no account required.
Onboarding walkthroughs new hires can follow independently
Screenshot at every step
The new hire sees the exact screen state at each action. No ambiguity about which button, which menu, or which version of the UI they should be looking at.
URL per step
Each step shows the exact URL. The new hire always knows which page they should be on, not just a text description of where to navigate.
No account to view
The new hire opens the link in any browser before they even have system access. The walkthrough is available before day one if you want it to be.
Works for desktop apps too
Capture onboarding walkthroughs for browsers, Excel, internal desktop tools, and PDFs in the same workflow. One walkthrough, all applications.
Record your first onboarding walkthrough today
Download UIHike free. Pick the process your last new hire asked about most and capture it before the next person starts.
Download Windows appor download the Chrome Extension →Common questions
What should software onboarding documentation include?
Software onboarding documentation should cover: how to set up each tool the new hire will use, the recurring workflows they'll be responsible for, where to find reference material, who to contact for access or help, and any processes specific to their role. Each workflow should be documented as a step-by-step walkthrough with screenshots, not a written description, so the new hire can follow it independently.
How do I create onboarding documentation for software tools?
Open UIHike and record each setup and workflow process as you run it. Every click becomes a numbered step with a screenshot and the URL it was captured on. Organize the walkthroughs by category: account setup, daily workflows, reporting processes, and edge cases. Share the links with new hires before their first day so the documentation is there when they need it, not emailed in response to a question.
How do I update onboarding documentation when a tool changes?
Open the project in UIHike, find the step that changed, and re-record just that step. Replace the screenshot and update the note if needed. The shared link reflects the change immediately. Everyone who bookmarked the link gets the updated version automatically.
Does the new hire need a UIHike account to view onboarding walkthroughs?
No. Published UIHike walkthroughs open in any browser. The new hire clicks the link and follows the walkthrough immediately, with no account, no app install, and no sign-up required. This also means you can share walkthroughs with contractors, clients, or temporary staff without additional accounts.
Can UIHike document onboarding for desktop applications, not just web tools?
Yes. UIHike records any window on Windows: browsers, desktop applications, Excel, PDFs, and local tools. Onboarding documentation for a workflow that spans multiple applications can be captured in a single walkthrough.
The next person who joins shouldn't have to ask the same questions
Record the walkthroughs before they start. The onboarding documentation is ready before it's needed.